Ascension Saint Thomas and Urgent Team Family of Urgent Care & Walk-in Centers Combine Healthcare Expertise

NASHVILLE, Tenn. (Nov. 5, 2020) –  Ascension Saint Thomas and Urgent Team Family of Urgent Care & Walk-In Centers have announced the signing of a definitive agreement to enter into a joint venture partnership commencing December 1, 2020 which will create a branded network of walk-in urgent and  care centers throughout Middle Tennessee.

Beginning mid-January 2021, the current 14 Urgent Team Walk-In Urgent Care locations in the following cities will begin rebranding as Ascension Saint Thomas Urgent Care:  Clarksville (four centers); Cookeville; Donelson; East Nashville/Inglewood; Franklin; Hermitage; Madison; Murfreesboro (two centers); Springfield; and Tullahoma. The joint venture intends to add additional walk-in urgent care locations, which will expand access and convenience to Ascension Saint Thomas patients.

All of the centers are open seven days a week and provide treatment for injuries, illnesses and conditions that are urgent, but non-life threatening. Walk-ins are welcome or for added convenience, patients can schedule a same day or next day visit online with Hold My Spot®, or plan a telemedicine visit.  Most insurance plans are accepted, including TRICARE, VA, Medicare and Medicaid, as well as cash and credit cards.

“Our innovative partnership with Urgent Team will help expand access to care for those we are privileged to serve. As patients continue to shoulder more of the cost of care, this joint venture will result in a network of conveniently located urgent care centers that will provide affordable, quality care,” said Tim Adams, president & CEO, Ascension Saint Thomas. “Ascension Saint Thomas’ reputation for clinical care and service combined with Urgent Team’s proficiency in offering a quality, patient experience in a retail setting, further positions our health system to become the leading on-demand network in Middle Tennessee.”

Urgent Team Chief Executive Officer and Chairman Tom Dent expressed his enthusiasm: “It is our honor to partner with this forward-thinking health system. Ascension Saint Thomas is highly recognized as the standard for quality and compassionate healthcare.”  Likewise, Urgent Team is a trusted leader in offering health services that combine quality, convenience, compassion, and an exceptional patient experience.  This combination and integration of patient care pathways will further enhance the already great health services provided to consumers in Middle Tennessee.

According to the Urgent Care Association, conveniently located urgent care centers are an essential part of patient care and are at the epicenter of transformative changes occurring in the U.S. healthcare market. This partnership expands the Urgent Team Family of Centers to seven brands in five states: Ascension Saint Thomas Urgent Care, Huntsville Hospital Urgent Care, Washington Regional Urgent Care, Urgent Team Walk-in Urgent Care, Sherwood Urgent Care, Baptist Health Urgent Care, and Physicians Care.



Urgent Team Walk-in Urgent Care is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the Southeast’s largest independent operators of urgent and family care centers. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 83 locations locations under eight brands: Urgent Team (Georgia, Arkansas, Mississippi, and Tennessee); Physicians Care Walk-in Clinic (Alabama, Georgia, Tennessee); Huntsville Hospital Urgent Care (North Alabama); Ascension Saint Thomas Urgent Care (middle Tennessee); and Baptist Health Urgent CareSherwood Urgent Care and Washington Regional Urgent Care (Arkansas). Urgent Team’s walk-in centers provide a range of healthcare services including treatments for minor injuries and illnesses, occupational health, and primary and wellness care – seven days a week. In addition to walk-ins, patients can plan a same- or next-day visit online with Hold My Spot® or a Telemedicine visit.  Urgent Team’s company headquarters are located in Nashville, Tenn. For more information, visit