Ascension Saint Thomas and Urgent Team Family of Urgent Care & Walk-in Centers Combine Healthcare Expertise

NASHVILLE, Tenn. (Nov. 5, 2020) –  Ascension Saint Thomas and Urgent Team Family of Urgent Care & Walk-In Centers have announced the signing of a definitive agreement to enter into a joint venture partnership commencing December 1, 2020 which will create a branded network of walk-in urgent and  care centers throughout Middle Tennessee.

Beginning mid-January 2021, the current 14 Urgent Team Walk-In Urgent Care locations in the following cities will begin rebranding as Ascension Saint Thomas Urgent Care:  Clarksville (four centers); Cookeville; Donelson; East Nashville/Inglewood; Franklin; Hermitage; Madison; Murfreesboro (two centers); Springfield; and Tullahoma. The joint venture intends to add additional walk-in urgent care locations, which will expand access and convenience to Ascension Saint Thomas patients.

All of the centers are open seven days a week and provide treatment for injuries, illnesses and conditions that are urgent, but non-life threatening. Walk-ins are welcome or for added convenience, patients can schedule a same day or next day visit online with Hold My Spot®, or plan a telemedicine visit.  Most insurance plans are accepted, including TRICARE, VA, Medicare and Medicaid, as well as cash and credit cards.

“Our innovative partnership with Urgent Team will help expand access to care for those we are privileged to serve. As patients continue to shoulder more of the cost of care, this joint venture will result in a network of conveniently located urgent care centers that will provide affordable, quality care,” said Tim Adams, president & CEO, Ascension Saint Thomas. “Ascension Saint Thomas’ reputation for clinical care and service combined with Urgent Team’s proficiency in offering a quality, patient experience in a retail setting, further positions our health system to become the leading on-demand network in Middle Tennessee.”

Urgent Team Chief Executive Officer and Chairman Tom Dent expressed his enthusiasm: “It is our honor to partner with this forward-thinking health system. Ascension Saint Thomas is highly recognized as the standard for quality and compassionate healthcare.”  Likewise, Urgent Team is a trusted leader in offering health services that combine quality, convenience, compassion, and an exceptional patient experience.  This combination and integration of patient care pathways will further enhance the already great health services provided to consumers in Middle Tennessee.

According to the Urgent Care Association, conveniently located urgent care centers are an essential part of patient care and are at the epicenter of transformative changes occurring in the U.S. healthcare market. This partnership expands the Urgent Team Family of Centers to seven brands in five states: Ascension Saint Thomas Urgent Care, Huntsville Hospital Urgent Care, Washington Regional Urgent Care, Urgent Team Walk-in Urgent Care, Sherwood Urgent Care, Baptist Health Urgent Care, and Physicians Care.





Urgent Team Family of Urgent Care & Walk-in Centers is one of the largest independent operators of urgent and family care centers in the Southeast. The company’s Family of Centers provides quality and affordable on-demand healthcare at 63 locations across seven distinct brands: Ascension Saint Thomas (throughout Middle Tennessee); Huntsville Hospital Urgent Care (throughout North Alabama); Urgent Team (throughout Arkansas, Mississippi and Tennessee); Physicians Care (throughout Tennessee and Georgia); Washington Regional Urgent Care, Baptist Health Urgent Care and Sherwood Urgent Care (throughout Arkansas). The family of convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. Company headquarters are located in Nashville, Tenn. For more information, visit


In Tennessee, Ascension Saint Thomas operates nine hospital campuses in addition to a comprehensive network of affiliated joint ventures, medical practices, clinics and rehabilitation facilities that cover a 68-county area and employ more than 10,000 associates.  Across the state, Ascension Saint Thomas provided more than $150 million in community benefit and care of persons living in poverty in fiscal year 2020. Serving Tennessee for 20 years, Ascension is a faith-based healthcare organization committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable.


Ascension ( is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. In FY2019, Ascension provided $2 billion in care of persons living in poverty and other community benefit programs. Ascension includes approximately 156,000 associates and 34,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia, while providing a variety of services including physician practice management, venture capital investing, investment management, biomedical engineering, facilities management, clinical care management, information services, risk management, and contracting through Ascension’s own group purchasing organization.