Facts about Coronavirus (COVID-19)

Your continued trust is important, and your safety and that of our team members is top priority. Our urgent care centers continue stringent practices to prevent the spread of illness – and we’ve implemented even more intense measures.

• We encourage social distancing in our lobby, and provide a facemask for you to wear during your visit if that makes you more comfortable. 
• We reinforce meticulous cleaning and infection control practices. Our rigorous disinfecting procedures meets or exceeds recommendations from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). All patient care rooms, lobby chairs and surfaces, restrooms, doors, screens and counters, and other routinely touched surfaces are regularly sanitized.
• We encourage you to use Hold My Spot™ to schedule an approximate visit time. That way, you can rest in the comfort of your home or car and come into the center when you receive a text.
• Our front door has a notice that initially screens high-risk patients. If that patient meets any of the noted criteria, the notice instructs the patient to return to their car and call us so we can screen that patient appropriately. This ensures limited exposure to patients being seen for non-infectious matters.

With COVID-19, symptoms may appear 2 to 14 days after initial exposure to the virus. A range of mild to severe symptoms include:

• Fever
• Cough
• Shortness of breath

Cold vs. Flu vs. Coronavirus – WebMD Chart

This self-checker from the CDC will help you make decisions about seeking appropriate medical care.

While there is currently no vaccine to prevent COVID-19, health officials recommend the following steps to help prevent the spread:

• Do not have close contact with people who are sick.
• Avoid touching your eyes, nose, and mouth.
• Stay home if you are sick.
• Cover coughs and sneezes with a tissue and dispose of used tissue in the trash.
• Clean your hands often. Wash your hands with soap and water, or alcohol-based hand sanitizer (with at least 60% alcohol), for at least 20 seconds.
• Clean and sanitize frequently-touched objects and surfaces – daily.
• If you are sick, wear a facemask when you are around other people.
• If you are not sick, you do not need to wear a facemask unless you are caring for someone who is sick (and they are not able to wear a facemask).

The CDC has released a helpful guideline that gives guidance on how to keep your workplace, home, schools and commercial establishments safe. Click here to view the CDC Coronavirus Guidelines PDF

Rumors can easily circulate during a crisis. This page from FEMA (Federal Emergency Management Agency) helps distinguish between rumors and facts regarding the response to COVID-19 pandemic.

• Huntsville Hospital Fever & Flu Clinic: 120 Governors Drive, Huntsville, AL 35801 | Weekdays 9 a.m. – 5 p.m.
• Alabama Department of Public Health Coronavirus Hotline,  (888) 264-2256 for testing sites and hours of operation. Or visit this web page.

• Arkansas Department of Health | Guidance for Getting Tested
• University of Arkansas for Medical Services (UAMS): Free Online Screening | UAMS Health Hotline: (800) 632-4502.
• Washington Regional – Screening locations and guidelines are listed on this page | Free online Screening | Screening Hotline: (479) 463-2055
• Baptist Health 24/7 Hotline: 1 (888) BAPTIST or 1 (888) 227-8478
• Baptist Health Virtual Care: Click here
• Baptist Health Drive-Through Screening Locations: Click here
•  Unity Health Information and Telemedicine

• Click here for updates and guidance from the Georgia Department of Public Health.
• State of Georgia COVID-19 hotline:  (844) 442-2681

• A Vanderbilt employee or patient with symptoms can call (888) 312-0847 to be assessed | Available daily, 7 a.m. – 7 p.m.
• The Tennessee Department of Health Information Line is, (877) 857-2945 | Available daily, 10 a.m. – 10 p.m.
• Testing locations listed in the Tennessean: View testing locations.

• Testing is not performed at the Mississippi State Department of Health centers.
• COVIOD-19 Hotline: (877) 978-6453 | Monday through Friday 8 a.m. – 5 p.m.