Patient Testimonials

I have been here several times lately and was seen right away and was given the best service and quality of care.

Great, quality care! I feel so much better already!

Great experience from the front office staff all the way to the back to where I was treated.

"Going to the doctor" feels more like checking in with a friend! SUPER nice folks here!

It's always a treat when we go to Springfield Urgent Team. They treat us like family!

Staff is awesome. It's always busy at this location. Through the chaos, they always take time to make you feel important and never rush while in the room. I love seeing these providers.

Staff is so friendly and accommodating! I got the medical care I needed AND smiles! Thanks

I love all the staff there, from the women in the front, the medical assistant/x-ray tech and the providers. They all work really well together as a team!

Thank you for getting me in so fast and being so understanding. Staff was very nice and helpful in every way.

The doctor I saw explained everything so clearly!

Urgent Team is a great medical clinic. The staff is very helpful and accommodating. The office and patient rooms are clean. The wait time wasn't too bad either.

I was pleased with the obvious compassion shown by the staff.

Everyone was very nice and helpful from the time we walked in until we left. My mom was with me and she thought the interactive educational screens were informative and a wonderful way to teach others.

I went for a flu shot. The care was excellent, very little wait time, the staff was courteous and very professional.

The nurse had us back in no time. Very professional and warm. I will highly recommend Urgent Team West Point to my community.