Urgent Team Family of Urgent & Walk-in Centers now offers Telemedicine virtual health visits   

NASHVILLE, Tenn. (May 18, 2020) – For added convenience, Urgent Team Family of Urgent Care & Walk-in Centers brings healthcare to you—wherever you are! Telemedicine is now available at most centers as another care option for patients with non-life-threatening injuries, illnesses and health conditions.

A telemedicine video visit allows patients to meet with a provider at one of our Urgent Care & Walk-in centers, securely and confidentially from the comfort of their home. The visit can be made from a computer, tablet or smart phone that has a camera, microphone and speaker. “We’re excited to offer this on-demand solution to our patients,” said Tom Dent, chairman and CEO of Urgent Team. “We are steadfast in the goal to deliver quality care to our patients and this new technology allows us to provide this care from wherever they need us.”

Telemedicine can be used to care for patients ages 6 months and older who need consultation for minor injuries, illnesses and health conditions.  Self-pay and commercial insurance (including Medicare, Medicaid and TRICARE) are accepted. Some conditions still require in-person care and patients can use Hold My Spot®, the 24/7 online scheduling tool or just walk-in, no appointment needed.

Patients who want to see a healthcare provider using a video visit will simply use their smart phone, tablet, desktop or laptop and follow three easy steps found on the website (once on the page, select your local brand to begin the scheduling process). “The best part is no app needs to be downloaded, and all data is encrypted for extra security,” Dent explained.

Recent studies show patients are comfortable using the technology: More than three-fourths (84%) of telehealth users were able to completely resolve their medical concern(s) during their visit and 73% did not experience any issues or problems during their service. While nearly half (49%) of users say there were no barriers that made using telehealth difficult, 87% describe the enrollment process as somewhat/very easy (J.D. Power 2019 U.S. Telehealth Satisfaction Study).

For hours and information about cost, or the types of illnesses or conditions appropriate for a telemedicine visit, go to UrgentTeam.com/Schedule-Virtual-Visit.



Urgent Team Family of Urgent Care & Walk-in Centers is one of the largest independent operators of urgent and family care centers in the Southeast. The company’s Family of Centers provides quality and affordable family healthcare at 62 locations across six distinct brands: Huntsville Hospital Urgent Care (centers throughout North Alabama); Urgent Team (centers throughout Arkansas, Mississippi and Tennessee); Physicians Care (centers throughout Tennessee and Georgia); Washington Regional Urgent Care, Baptist Health Urgent Care and Sherwood Urgent Care (centers throughout Arkansas). Urgent Team’s family of convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. Company headquarters are located in Nashville, Tenn. Most centers offer 24/7 online scheduling with Hold My Spot®.  For more information, visit UrgentTeam.com.