FAQs
Based on your complaint, a test, X-ray or lab work may be done prior to seeing the provider, or afterwards.
If you are visiting for a complete physical and would like your cholesterol checked, please do not eat anything for 8-10 hours prior to the test. This is called fasting. You are allowed to drink black coffee or water.
If a specific test is processed in our office, you will receive results before you leave. If a test needs to be sent to an outside laboratory, you will receive notification by telephone within 3-5 business days.
A nurse will take you to an exam room and take your temperature and other vital signs such as blood pressure, pulse, respirations and height and weight, if needed. The nurse will also ask basic health questions such as if you have any allergies and what medications you are taking. The nurse will also review your medical, social and family history and find out what health condition(s) brought you to our Center.
Next, based on your complaint, necessary labs such as a urinalysis, x-ray of injured body part or other labs may be done prior to seeing the provider.
The provider will then come to your exam room to evaluate and treat your condition. Before you leave, you’ll be given discharge instructions and a receipt. We can also give you a written excuse if needed for your employer or school.
Yes! New patients can complete all needed new patient information and forms and print out and bring with them for their visit. This simply allows new patients the convenience of completing necessary forms in the comfort of their home, rather than a waiting area.
We try to see all patients in a timely manner. However, patients may not always be called in the order they arrive for several reasons:
- Certain medical conditions require a faster response than others.
- Some patients may only need to see the nurse or get an X-ray or lab work.
- Or, we now have Hold My Spot, a 24/7 online scheduling tool that allows patients to choose a convenient time for their visit. (Visit any of the center pages on our website and click on the green “Hold My Spot” buttons to book your visit).
In this case, you should dial 9-1-1 or have someone take you to the nearest hospital emergency room. If you come to the center and we determine your health concern is an emergency or you need further medical work-up urgently, we may send you to the emergency room in an appropriate and safe manner.