Urgent Team | Telemedicine Visits Now Available!

A virtual visit from your desktop, laptop, tablet or smartphone connects you with the same trusted providers you see at our Urgent Team walk-in centers. No app needed!

Telemedicine is another way we care for our patients. A virtual visit is a two-way healthcare visit that allows you on-demand access to care in the comfort of your home.

Currently offered in these Tennessee communities:

Available Hours for a Video Visit

Central Standard Time

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Schedule Virtual Visit

Urgent Team Telemedicine FAQs

Allergy symptoms

Back injury (acute/recent)

Bug bite

Canker sore

Cold and cold sore

Diarrhea

Ear infection, earache, swimmers ear

Eye infection, pinkeye, stye

Head lice

Joint Pain/Sprains (acute/recent)

Minor burn

Newly onset cough or cold with fever

Sinus infection

Skin conditions (eczema, poison ivy, psoriasis, minor rash, mild sunburn, impetigo, shingles, ringworm)

Sore throat

Toenail or fingernail infection

Urinary tract infection (female)

Prescription refill: 30-day refill on chronic illness prescriptions | No controlled or addictive substances | No ADD, ADHD or mental health prescription)

* If you are experiencing any emergency symptoms such as chest pain, shortness of breath, allergic reaction, choking, altered consciousness, head or neck injury, please dial 9-1-1.
- Children under 6 months of age
- Chest Pain
- Pelvic, genital, rectal or breast exams
- Sutures, suture removal, or wound care
- Psychiatric conditions
- Physicals (School, Sports, Camp or Annual)
- Pregnancy, birth control renewal or birth control advice
- Prescription refills: No prescription older than one month | No narcotic or controlled substance renewal
- Referral to a specialist
- STDs or STIs
- Workers Compensation or Occupational Health visit
* If you are experiencing any emergency symptoms such as chest pain, shortness of breath, allergic reaction, choking, altered consciousness, head or neck injury, please dial 9-1-1.
Self-Pay
$70 (Credit Card or Debit card accepted; to be paid prior to the video conference)

Insurance
If you have commercial insurance, we will verify insurance information and collect $70 towards the patient’s responsibility. We will file the claim with the patient’s insurance company.

For patients with Medicare, Medicaid, and TRICARE, we will verify eligibility based on the insurance information supplied and file a claim on your behalf.
Yes. All data is encrypted using 128-bit keys to encrypt audio/video, and HMAC-SHA1 to verify data integrity.

See an Urgent Team Provider in 3 Easy Steps

Book A Visit

Choose a visit time, reason for visit, enter relevant patient information, and payment type.
Confirm Your Appointment

You will receive a text asking you to complete patient registration, agree to terms and service, financial payment and privacy policy.
Start Your Visit

At your scheduled visit time, click the link texted to you and get on your way to feeling better!

Schedule Virtual Visit

Telemedicine Visits Now Available!

A virtual visit from your desktop, laptop, tablet or smartphone connects you with the same trusted providers you see at our Urgent Team walk-in centers. No app needed!

Available Hours for a Video Visit

Urgent Team Telemedicine FAQs

What types of illnesses or conditions ARE appropriate for a Telemedicine visit?

What types of illnesses or conditions ARE NOT appropriate for a Telemedicine visit?

How much is an Urgent Team Telemedicine visit?

Is the Telemedicine video visit secure?

See an Urgent Team Provider in 3 Easy Steps

Book A Visit

Confirm Your Appointment

Start Your Visit